Reservation Policies
Procedures  / Guarantees

1-888-362-3474

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Booking a fishing charter with me is made very easy for you.

To Better serve my clients I have an office that answers all my calls and reserves the trips for me and about 15 other very talented guides.

Office hours are
Mon-Fri 9-6        Sat, Sun 12-6

To Reserve a Charter
Call my office at the toll free number 1-888-362-3474 have your credit card ready. Tell them that you wish to fish with me ( Capt Steven Lamp) and the dates you would like to fish with me.
They will respond by telling you my availability. If I am open then they will schedule you to fish with me.

If I am not available.
No Worries, let the girls in my office handle it. They will place you on another boat with another talented guide. Let them take care of the headache of finding you a guide to fish with.

Once you are booked.
Gennifer will send you a confirmation via email to your email address. From there we ask that you download the Word document and then print it out. Read the confirmation carefully as it has valuable information on it. Sign the confirmation agreeing to our cancellation policy and then fax the confirmation back to us at the listed toll free number at the bottom of the confirmation.

Gennifer (my assistant) has been booking fishing trips for anglers now for over 6 years. Her ability to match clients to guides is amazing. check out this link to see how happy her clients are. Do not underestimate her knowledge of fishing charters, she lives with me...

Bait and Switch
There is no bait and switch here. If your confirmation says that you will be fishing with Capt. Steven Lamp, then my smiling face is the one you will see on the boat. If it says another guides name that Gennifer chose with you then that is who you fish with. If it says Dream Catcher Charters then you might be with me or one of my hand picked guides. Either way you have nothing to fear. Please see my Client Feedback to see our success stories.

Ut Oh!
Breakdowns and sickness happen, if myself or one of the guides we book you with gets sick or has a break down we guarantee that you will still have a trip to go out on. NO ONE IS LEFT HANGING........

Guarantees
I am going to step out on a ledge here. If you fish with us and find the charter not to be top quality in every way. I will see what I can do to make it up to you. This is not about catching fish. We don't guarantee sport fish. Its about us being the best of the best. Nicest Boats, Equipment, Gear and top notch customer service.

 
 
   
       
   
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